Last Updated: July 2026

Welcome to Gurgaon Medical Equipment. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or rent medical equipment from us.

Website: https://gurgaonmedicalequipment.com/

By accessing our website or using our services, you agree to this Privacy Policy.

1. Information We Collect

When you contact us, place an order, request a quotation, or rent medical equipment, we may collect:

• Full Name
• Mobile Number
• Email Address
• Delivery Address
• Billing Address
• Government ID (if required for rental verification)
• Location Details
• IP Address
• Browser Information
• Device Information
• Payment Details (processed securely through payment partners)

2. Medical Equipment Rental Information

When renting products such as Hospital Beds, Oxygen Concentrators, Wheelchairs, BiPAP Machines, CPAP Machines, Ventilators, Patient Monitors, Recliner Beds, DVT Pumps, Air Mattresses and other healthcare equipment, we may collect additional information required for order processing including:

• Delivery Location
• Rental Duration
• Preferred Delivery Time
• Equipment Requirement
• Emergency Contact Details
• Doctor's Recommendation (when applicable)

This information is used solely for delivering the appropriate equipment and providing better customer support.

3. How We Use Your Information

• Process rental bookings
• Arrange delivery and installation
• Provide customer support
• Respond to inquiries
• Process payments
• Improve website performance
• Provide maintenance support
• Send booking confirmations
• Inform about service updates
• Prevent fraud and misuse

4. Cookies & Tracking Technologies

Our website may use Cookies, Google Analytics, Meta Pixel, Facebook Pixel, and similar technologies to understand website traffic, improve user experience, and measure advertising performance.

You may disable cookies through your browser settings at any time.

5. Payment Information

Payments made through our website are processed using secure third-party payment gateways. Gurgaon Medical Equipment does not store complete debit card, credit card, or banking information on its servers.

6. WhatsApp, Phone & Email Communication

When you contact us via Phone Call, WhatsApp, Contact Form, or Email, we may retain communication records to provide customer support, order tracking, warranty assistance, and service history.

7. Sharing of Information

We do not sell your personal information.

Your information may only be shared with:

• Delivery Partners
• Installation Teams
• Payment Gateway Providers
• Technical Service Providers
• Government Authorities when legally required

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no online platform can guarantee complete security.

9. Data Retention

We retain your information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.

10. Medical Disclaimer

Gurgaon Medical Equipment provides medical equipment on rent and sale. We do not provide medical diagnosis or treatment through this website.

Customers should always consult a qualified healthcare professional before using any medical equipment.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information where legally permitted
• Withdraw consent
• Stop promotional communications

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

14. Intellectual Property

All website content including text, graphics, logos, images, service descriptions, and designs are the intellectual property of Gurgaon Medical Equipment and may not be copied without written permission.

15. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be published on this page with the revised date.

16. Governing Law

This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Gurugram, Haryana.